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FlexyBill Integration

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FlexyBill Company Information

Technical Information
History

FlexyBill is an X-on company. X-on was created in April 2000, focusing on hosted IVR solutions ideal for billing, premium rate, call centre and mobile products.


		Multiple BT ISDN30 circuits
		In house database and web servers
		Intel Dialogic technology
		WAP gateway with dial in access
		Inbound and outbound SMS connections
		Wide voice numbering range
		On-line transactional statistics and reporting infrastructure
		Secure communication centre

Infrastructure
Connections	Multiple ISDN direct fibre connections to fixed and mobile networks and the Internet
Hardware	Fault tolerant servers in fail-over configurations. Intel-Dialogic connectivity
Software	Microsoft 2003 + SQL Server framework supporting voice, text and communication applications created with industry acclaimed toolkits
Billing	Range of voice and text tariffs ranging from free to user (0800, free text) through local and national rate (0845, 0870) to premium (087, 09 and shortcode text billing)
Credit Card	Links to third party Payment Service Providers for on-line transactions

Technologies
Voice Telephony	Voice processing Inbound and outbound call processing and routing Voice and DTMF Recognition High Volume Voice Messaging
SMS	High volume resilient connections to networks Inbound and outbound SMS Text or binary (WAP Push, bookmarks and content) Range of tariffs
Internet	Linking voice and text to web data Real time call and text statistics and management Client specific control panels Billing Systems
WAP/WML	Mobile data services WAP content download WAP data sites
Email/XML/FTP	Modular connection to third party data sources

History

X-on has been born from the Storacall Group of Companies, where there has been over 30 years experience in Voice and Data technology.

The company was launched to focus on the benefits that the outsourcing of fixed and mobile telephony services, which integrate voice, data and messaging, can offer to business.

X-on has an wide understanding of both commercial and technological issues and experience in bringing technology solutions to top 100 companies in a variety of industries.

X-on AU Products
Axontek	Marketing and On-Pack Promotions Axontek are specialists in phone and SMS based on-pack promotions, self-liquidating and premium rate campaigns.
SMS-Messaging	SMS-Messaging Bulk and Premium SMS Services Bulk SMS messaging and premium rate SMS services integrated with voice, email and data including Email to SMS, SMS to Email, SMS to Voice, IM/SMS integration, SMS Vouchers, Text Order and Appointment Reminders.
Customer Survey	Customer Satisfaction Phone Survey Customer Survey offers business callers a quick customer feedback questionnaire enabling supervisors and agents to monitor call handling and customer service.